Support
Frequently asked questions
General platform questions are answered below. For loan calculations or Vastu consultations, jump to the dedicated FAQ pages.
Is every listing on verified?
Every listing carries a source tag and, where checked, a RERA status — we never make an unqualified “100% verified” claim. See how each verification tier works on the Buyer Guide.
Does hold my money for a booking, deposit or loan?
No. Booking tokens, site-visit deposits, rent and EMIs are agreed directly between the parties involved. records these figures for visibility and reconciliation but does not custody funds.
How do I request my data or delete my account?
Use the Privacy & Consent Centre to export your data, withdraw consent, or submit an erasure request — no need to email support first.
How do I raise a complaint or escalate an unresolved issue?
See Grievance Redressal for the designated Grievance Officer and escalation timelines.