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Buyer Guide

Everything to check before you buy

22 plain-language modules covering verification, documents, cost, financing, site visits and your rights as a buyer — scoped language only, no guarantees.

1. How Property Verification Works

Every listing on carries a verification tier and a source tier — what was checked, and where the fact came from (a government record, a regulated professional, a self-submission, or an algorithm). Read the full breakdown, or see Trust & Verification.

2. Property Passport

The Property Passport is the single evidence record attached to a listing — documents, discrepancy notes and review history in one place. Open the Property Passport tab on any listing detail page to inspect it.

3. Verification Tiers

  • Tier 1 — Identity Verified: The submitting party has completed baseline OTP and KYC/KYB checks. Property legality is not implied at this tier.
  • Tier 2 — Document Verified: Core submitted documents have been matched to public registry indices as of the stated date. Field audits or on-site measurement variances may still be pending.
  • Tier 3 — Transaction Ready: Document, inventory, pricing and exception-note assembly is complete. This listing can enter loan, legal-escrow and title-execution workflows under disclosed conditions.

Open this section as its own page.

4. RERA Information

Where a project or agent displays a RERA registration number, it has been matched against an available official source as of a stated date — a reference check, not a live government lookup. Always cross-check the number directly with your state RERA authority before relying on it.

5. Builder and Project Checks

Builder and project profiles reflect self-reported filings, compliance-vault documents and platform transaction history where available. A discrepancy noted on a project does not mean the project is invalid — it means a reviewer flagged something for you to ask about directly.

6. Ownership Document Checklist

  • Sale deed / title deed in the current owner's name
  • Encumbrance certificate covering the last 13–30 years
  • Latest property tax receipt
  • Approved building plan and occupancy/completion certificate where applicable
  • Society share certificate or allotment letter, where applicable

7. Registry and Mutation Information

Registration transfers legal ownership at the sub-registrar's office; mutation updates the revenue/municipal record to reflect the new owner for tax purposes. Ask for both the registered sale deed and the post-sale mutation extract — a sale can be registered without mutation being completed yet.

8. Encumbrance and Mortgage Signals

An encumbrance or mortgage signal on a listing means a lien, loan or legal claim was found (or reported) against the property. This is a heuristic consistency check against submitted documents, not a live query against a government land-record system — a discrepancy indicator is a prompt to investigate, not proof of a title defect.

9. Approved Plan and Construction Checks

Where available, a listing shows whether construction matches the sanctioned plan filed with the local authority. A “sanctioned vs. marketed” mismatch flag means the built area or configuration differs from what was officially approved — always confirm with the builder or a licensed architect before booking.

10. OC and CC Information

An Occupancy Certificate (OC) confirms a building is fit for occupation; a Completion Certificate (CC) confirms construction is finished per the approved plan. A project without an OC/CC on file is not automatically unsafe, but you should ask the builder directly for the current status and expected date.

11. Full Property Cost Breakdown

Beyond the listed price, budget for registration and stamp duty, brokerage, society transfer/NOC charges, and loan processing fees. Registration and stamp duty are an estimate only — actual rates vary by state and change over time. Confirm the exact figure with your sub-registrar or lawyer before committing funds.

12. Home Loan Readiness

Your loan-readiness score on reflects income documentation, existing obligations (FOIR) and credit signals you've consented to share — it is an indicative pre-check, not a bank's final sanction decision. See Home Loans & Insurance to check your eligibility.

13. Site Visit Checklist

  • Visit at two different times of day to check light, noise and water pressure
  • Verify the unit number and floor match the listing and the sanctioned plan
  • Check common areas, lifts, parking and under-construction amenities in person
  • Ask to see original documents, not just photocopies, before booking
  • By requesting this visit, you agree the broker or builder can contact you on the phone number you provide to confirm the slot.

14. Questions to Ask the Seller

  • Why are you selling, and how firm is the timeline?
  • Is the property free of any loan, lien or pending litigation?
  • Are all society/municipal dues paid up to date?
  • Will you provide original documents for a lawyer's review before booking?

15. Questions to Ask the Builder

  • What is the current RERA registration status and filed completion date?
  • Is the unit's configuration exactly as sanctioned in the approved plan?
  • What is covered in the maintenance deposit and for how long?
  • What happens to my payment if possession is delayed?

16. Questions to Ask an Agent

  • Are you representing the buyer, the seller, or both in this transaction?
  • What is your brokerage fee and when is it due?
  • Can you share your RERA agent registration, if applicable?
  • Do you have verified transactions in this specific locality?

17. Fraud and Duplicate Listing Prevention

Never pay a booking amount before verifying original ownership documents and meeting the seller or an identity-checked agent in person. Duplicate or suspiciously priced listings are flagged for review — report a listing that looks fake directly from its detail page.

18. Safe Payment Practices

Route payments through traceable channels (bank transfer, cheque, or an escrow arrangement where available) — never cash for a token or booking amount. Get a signed receipt for every payment, and never pay the full amount before registration.

19. Booking and Cancellation Checklist

Before paying a token amount, get the cancellation and refund terms in writing — including any deductions and the timeline for a refund. A verbal assurance is not enforceable; ask for it in the booking agreement itself. See also Booking vs. Allotment for how the two terms differ.

20. Possession Checklist

  • Inspect the unit against the agreement and sanctioned plan before signing the handover
  • Confirm OC/CC status and utility connections (power, water, sewage)
  • Collect all original documents, warranty cards and as-built drawings
  • Complete mutation/name transfer in municipal records after registration

21. Complaint and Grievance Process

If something goes wrong with a listing, a builder, a broker, or the platform itself, use the Grievance Redressal process — every complaint is acknowledged and tracked through to resolution or escalation.